Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit
, or visit our
. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit
About the Role:
We are currently hiring a Analyst, Clinical Quality who will report into our Director, Clinical Quality to join our Clinical Quality team. This role will collaborate and contribute to the overall clinical quality program including chart audits, monitoring quality metrics, and continuous performance improvement for all clinical services and for the medical provider team. We are looking for a creative, dedicated and driven individual who ensures quality principles are applied in all duties, is passionate about healthcare quality, and loves solving problems through innovative solutions.
Monitor clinical quality through evaluation of completed clinical visits against approved clinical guidelines
Participate in ongoing quality improvement processes (i.e., reconsideration flow)
Demonstrate expertise in correlating data trends to implementation of clinical practice behaviors
Collaborate with key internal clinical and business operations team members for strategic direction and operational logistics of new clinical initiatives
Maintain consistent communication with key internal stakeholders
Maintain highly organized and accurate documentation on all quality metrics and performance improvement initiatives
Perform research and documentation for service expansions
Other duties as needed
Nurse Practitioner with 5+ years of experience in healthcare field
Working knowledge of clinical best practices and performance improvement
Creative and practical operationalization of clinical services/care
Familiarity with relevant tools and programs (i.e. Epocrates, Excel)
Self-starter aptitude and ability to work independently: you’ll be working in a fast-paced environment and managing competing priorities
Willingness to grow, learn, and work as a member of a cross-functional team
Past experience in Clinical Quality & Clinical Education is helpful but not required
Bilingual (Spanish) a plus
Our Benefits (there are more but here are some highlights):
Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
Employee discounts on hims & hers & Apostrophe online products
401k benefits with employer matching contribution
Offsite team retreats
Conditions of Employment:
This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.
Outlined below is a reasonable estimate of H&H’s compensation range for this role.
H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.
The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.
Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!
An estimate of the current salary range for US-based employees is
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at
. Please do not send resumes to this email address.