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At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.
The Community Liaison Associate plays a key role on the Clover Health sales team, driving sales opportunities and increasing health plan awareness within their assigned region. This includes identifying strategic events for brokers to engage with potential members, supporting enrollment efforts, and assisting in the planning and execution of member-focused events.
This is a field-based position that requires traveling throughout the state of New Jersey.
As a Community Liaison Associate, you will:
- Identify and coordinate member retention events and sales opportunities.
- Act as a liaison for brokers in the assigned territory, building brand awareness and corporate visibility for Clover.
- Build and maintain strategic relationships with community organizations and local partners.
- Generate community interaction reports and provide insights on local market trends.
- Plan and facilitate outreach activities, special events, and presentations, including coordinating logistics such as reserving space, catering, and distributing materials.
- Ensure compliance with state laws and marketing regulations when managing sales and member seminar materials.
- Provide exceptional customer service to brokers, community partners, and members.
Success in this role looks like:
- Within 90 days: Gain a strong understanding of Clover's products and compliance policies, start building key relationships, and actively participate in territory events.
- Within 6 months: Make a measurable impact on sales metrics, independently lead events, and become a trusted resource for community partners.
- Long-term: Consistently achieve sales targets, maintain strong community relationships, and provide valuable market insights to inform strategy.
You should get in touch if:
- You are based in the state of New Jersey (required).
- You have a valid New Jersey driver’s license and reliable means of transportation (required).
- You have 2+ years of experience in community development and building key contacts.
- You have strong organizational skills with a creative, member-focused approach.
- You have exceptional interpersonal and relationship-building abilities.
- You are self-motivated with the ability to work independently in the field.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
A reasonable estimate of the base salary range for this role is $50,000-$65,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
