Analyst, Markets & Customers Full Time

Squarespace is looking for an Analyst to join our Markets & Customers Analytics team.
You will power our market strategy, campaign performance, product adoption and customer growth through innovative measurement, reporting, analysis and insight. Our growing portfolio of markets and products means you'll address complex questions to influence business results.
You are data-fluent, outcomes-oriented, curious, proactive and collaborative.
This is a hybrid role working from our New York City headquarters (3 days per week). You will report to the Manager of our Markets & Customers Analytics team.

You'll Get To…

• Partner with Marketing and Sales, Product, Data Science and Engineering teams to translate business needs into analytical requirements, solutions and insights


• Define metrics and perform analyses to uncover trends, performance drivers and outliers for high value customer growth initiatives


• Create dashboards to help partners answer recurring questions and act on metrics using self-service tools


• Present results to partners at different levels


• Promote best practices among peers and partners

Who We're Looking For

• 3+ years in a Business Intelligence, Analytics or Data Science role


• Experience defining metrics, analyzing data and applying frameworks to inform decisions


• Experience translating results into clear stories and recommendations


• Experience building dashboards (e.g. Looker, Tableau) and working with large datasets using SQL; knowledge of dbt a plus


• Experience running experiments


• Knowledge of statistical concepts, such as experimental design, hypothesis testing and regression, and tools such as Python


• Knowledge of B2B or premium customer acquisition, marketing or product development a plus


• Strong communicator and presenter, comfortable handling open-ended questions


• Outcomes-oriented, curious, proactive and collaborative

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums


• Fertility and adoption benefits


• Access to supplemental insurance plans for additional coverage


• Headspace mindfulness app subscription


• Global Employee Assistance Program


• Retirement benefits with employer match


• Flexible paid time off


• 20 weeks for parental leave and up to 12 weeks to care for an ill family member


• Pretax commuter benefit


• Education reimbursement


• Employee donation match to community organizations


• 6 Global Employee Resource Groups (ERGs)


• Dog-friendly workplace


• Free lunch and snacks


• Private rooftop


• Hack week twice per year

Cash Compensation Range: $85,500 – $138,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.