We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
OVERVIEW About the Expansions Team: We directly support Instacart’s initiative of becoming “the world leader in online groceries.” We’re the Operations leaders in launching new markets & adapting our service as we expand globally. Within our existing markets we drive scalability of services to achieve same-store growth. In partnership with cross-functional technical & non-technical teams, the Expansions team executes company mandated growth initiatives, drives proactive opportunities and influences decisions that will have an impact on our core operations or long term scalability. Highlights: This role is a unique opportunity to bring Instacart to new customers and interact with virtually every part of our business. You’ll help us ensure we’re bringing the best grocery e-commerce experience to customers, shoppers, and retailers globally. ABOUT THE JOB
You will lead a team that owns launching retailers from an Operations perspective
Collaborate cross-functionally with our Product, Engineering, Sales and Legal teams on building scalable go-to-market strategies
Project manage the E2E operational execution of launching these new retailers, delivering results that exceed our launch KPIs
Help drive product decisions impacting our operations and scalability
Develop and grow your team, as needed, to meet the needs of our company growth goals
ABOUT YOU
Bachelor’s degree or equivalent work experience
6+ years of operations or product management, including 2+ years leading expansion efforts or similar. Startup experience a plus
Data driven problem solver with strong analytical skills. Experience in analyzing complex data to drive key business decisions
Entrepreneurial, creativity in problem solving and inspired by an ever-changing environment
Experience working with product & engineering teams on long term initiatives
Track record of successful cross-functional project management & process improvement
Proficiency in SQL or equivalent
Willingness to travel (0-25%)
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
WA
$113,000—$125,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$107,000—$119,000 USD
All other states
$97,000—$108,000 USD
CA, NY, CT, NJ
$117,000—$130,000 USD
Accommodations & Accessibility At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.